Privacy Policies:
INTRODUCTION
Two Point, Inc. is committed to protecting the privacy of our Visitors and
Customers. Our privacy policy governs our use of private Visitor information
and other information about our Visitors and Customers.
Purpose
Twopointinc.com believes that our online Visitors and Customers need to be
provided clear and prominent notice regarding what personal information is
being collected about them, how it will be used, whether or not it will be
disclosed, and if so, to whom.
Many entities have examined the issue of privacy and developed guidelines for
establishing reasonable policies. We believe that by addressing these issues,
we will fulfill the goals of fair information use supported by the U.S.
government and a variety of industry groups:
www.truste.org
www.privacyalliance.org
www.ftc.gov
www.the-dma.org
The Glossary of Terms at the end of this Policy defines words with specific
meaning as used in these guidelines.
Privacy Guidelines:
Navigational Data/Tracking.
We may use web browser "cookies" to track progress through our Web site, but
the cookies will not be used to collect or store individually identifiable
information nor be linked to other information that allows us to identify any
specific individual. However, we may use cookies with individual identifiers to
support visitor enhancements such as site personalization or other eCommerce
features such as product recommendations and your shopping cart.
Information Sharing/Disclosure. We do not share navigational data with outside
companies, except with those with whom we have contracted to analyze and
safeguard the data on our behalf.
We do not disclose individual names or customer contact information (such as
telephone numbers, email address, or various personal identification numbers),
to any third party without your prior consent, except as required by law, or as
needed to fulfill an order or deliver a product that a customer has ordered.
Service partners will abide by Two Point, Inc.'s privacy policies.
Additionally, we may share information with law enforcement agencies or other
companies assisting us in fraud prevention or investigations.
In support of maintaining a safe and secure environment for credit card
purchases, it is essential to our customers that we use credit card and other
billing account numbers only for the fulfillment of purchases or other
transactions initiated by our Customers. We do not use credit card or other
billing account numbers in other ways without your prior consent.
We do not release to third parties specific customer account information except
to comply with valid legal process or in reasonable efforts to fulfill a
transaction initiated by our Customers.
We provide Customers with the opportunity to update or correct contact and
billing information.
Online Purchases.
The objective of the online purchases principle is to protect the information
about customer transactions and other online uses from misuse and unauthorized
disclosure.
We do not give out information about what individual customers purchase, except
to complete the transactions or to comply with valid legal process.
When we facilitate a transaction which is to be fulfilled by an outside party,
we will not use the specific, individually identifiable transaction information
collected from a customer for purposes other than fulfilling the transaction
without your prior consent.
We do not sell or rent customer contact information to third parties for
marketing purposes without your prior consent.
Safeguarding Personal Information.
The objective of the safeguarding personal information principle is to assure
you that we actively protect your privacy using a variety of security and
controls. We use secure technology, privacy protection controls and
restrictions on employee access in order to safeguard your personal
information.
We use state of the art technology (e.g., Secure Socket Layer, or SSL)
encryption to keep customer personal information as secure as possible. We have
also put in place privacy protection control systems designed to ensure that
personal Customer data remains safe and private.
To learn more about SSL data encryption and how it helps to secure you personal
information, click here. (link to SSL Definition)
We allow only authorized employees access to personal information and ensure
that the access is limited by need.
We require companies contracted as agents to adhere to confidentiality
agreements to ensure that Customer information remains safe and secure.
We require employees to acknowledge that they understand and will comply with
our privacy policy. We subject employees who violate the privacy policy to
disciplinary action.
Safe Shopping Guarantee: We guarantee that every online transaction you make
will be 100% safe. Under the Fair Credit Billing Act (link to ACT), your bank
cannot hold you liable for more than $50.00 of fraudulent charges. In the event
of unauthorized use of your credit card, you must notify your credit card
provider in accordance with its reporting rules and procedures.
Notice.
We will keep you informed, clearly and prominently on this page, about what we
do with your personal information, and we will advise you here if we change our
policy. The objective of the notice principle is to ensure that you are aware of
and understand how we protect your privacy.
We explain to visitors and customers how their information is used by providing
this written privacy policy for our visitors and customers.
We notify customers of our privacy policy during registration when they make a
purchase.
We provide written notice of policy changes through prominent and ongoing
disclosure.
We provide a means for Visitors and Customers to ask questions about, voice
concerns about, or report violations of the privacy policy.
If you have questions or concerns about our privacy policy, or to report a
suspected violation of our privacy policy, you may contact us by the following
means:
Email: customerservice@twopointinc.com
OR
Two Point Inc.
P.O. BOX 100911
NASHVILLE, TN 37224-0911
GLOSSARY OF TERMS
Account Information: Information pertaining to and supporting the management of
a customer's account, including but not limited to account numbers and other
account identification, promotion information, registration/cancellation
information, and preferences and profiles.
Aggregate: Information considered as a whole or in groups. Compiled information
that does not disclose individual identity.
Billing Information: Customer generated information specific to a customer's
billing and payment methods and history, including but not limited to bills,
payment and billing statements, credit card number, credit card expiration
date, checking account number, debit card number, and credit card type.
Choice: Providing customers options about how their information can be used,
such as opt-outs of email marketing offers.
Collection: Requesting, recording, or generating information. The automatic or
manual collection or receipt of customer information from a customer or other
party.
Contact Information: Information to support contacting customers, including but
not limited to name, mailing address, telephone numbers, email addresses, and
fax numbers.
Cookie: A collection of data that gets entered into the memory of Web browsers
by some Web sites. This data contains the domain, path, lifetime, and values of
variables that are set by the Web site. Cookies may be "permanently" or
temporarily stored as small text files on your computer's hard drive.
Customer: Someone who has registered with us for the purpose of making a
purchase or who has made a purchase from us in the past. Generally, we store
much more information regarding Customers, including but not limited to Contact
Information, Account Information, and Individually Identifiable Information.
Customers are different from Visitors.
Disclosure: The release of information to unafilliated third parties. Disclosure
does not include release to those agents and vendors who are covered by
appropriate non-disclosure and confidentiality agreements or release of
information for the purpose of complying with valid legal process, to protect
the rights or property of Computer Geeks, or for emergencies. If you initiate
contact with a third party with regard to us, we may disclose your
communication with us or other relevant informtion to that same third party.
Individually Identifiable Information: Any information which can be used to
identify a specific individual in particular by reference to an identification
number or to one or more factors specific to the individual's physical,
physiological, mental, economic, cultural status, or social affiliations.
Marketing: Promotions provided by us. May be through direct mail, email,
pop-ups, banner and/or other online advertisements.
Navigational Information: Information about what visitors or customers do online
and where they go, including but not limited to recency of visit to specific
online areas, frequency of visit to specific online areas, and pathing
information.
Need to Access: The need to have access to information, including private
customer information, for the fulfillment of an official corporate duty.
Notice: Indications to visitors and customers about policies and practices in
effect.
Personal Information: Individual information about a customer that is specific
to that customer. Personal information includes but is not limited to anything
collected about a customer on an individual level and any information
volunteered by the customer, such as a personal profile or preferences.
Registration Information: Customer created, personalized information used to
customize services and content, and/or to fulfill transactions.
Private Communications: Communications that are intended to be contained among a
defined set of participants, such as Email. Message board postings and public
room conversations are not considered private communications.
Private Information: Private information includes all information about a
customer that the customer has not made publicly available.
Public Information: Public information includes all online information about a
customer that a customer has made publicly available.
Publicly Available Consumer Data: Information acquired from consumer marketing
and reporting organizations and other publicly available sources.
Transactional Information: Purchase information, including but not limited to
date of purchase, source of purchase, recency of purchase, frequency of
purchase, dollar amount of purchase, type of product or product category
purchased, means of purchase, type of credit card used, other uses of online
commerce.
Use: Processing, transmitting, transforming, or otherwise handling information.
Includes promotional, advertising, and marketing use.
Visitor: A Visitor to our Web site. Visitors are different from Customers.
(All Customers are Visitors, but not all Visitors are Customers.)
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